Privacy Policy

Last Updated: July 2025

Welcome to the privacy policy (“Policy”) of Apex Damage Restoration Pompano Beach. This Policy describes how we collect, use, and share personal information through the use of our website at https://apexdamagerestorationpompanobeach.com (the “Website”), and any related quote request or contact forms submitted through the Website.

By using the Website, you agree to the collection and use of your information in accordance with this Policy.

1. What This Policy Covers

This Privacy Policy will inform you of the following:

What personally identifiable information (PII) is collected from you through the Website
How your information is used and with whom it may be shared
What choices you have regarding your information
The security procedures in place to protect your data
How you can access and correct inaccuracies in the information

2. Information Collection, Use, and Sharing

We collect the personal information that you voluntarily provide by filling out forms on our Website. This includes:

First and Last Name
Email Address
Phone Number
Physical Address
IP Address or device/browser identifiers

We use your information to respond to your inquiry or fulfill your quote request. Your information may be shared with our Premier Partners—as described in our Terms of Service—who may share it further with their agents, contractors, clients, or service providers.

Unless you request otherwise, we may also use your contact information to send you updates about new services, promotions, or changes to this Privacy Policy.

3. Your Rights and Control Over Your Data

You may contact us at any time via [email protected] to:

Review what data we have about you
Update or correct your personal data
Request the deletion of your data
Express concerns regarding how your data is being used
Opt out of future communications

4. Data Security

We take reasonable precautions to protect your information. When you submit sensitive data via the Website, it is protected both online and offline. Any sensitive information (such as credit card data) is encrypted during transmission using industry-standard SSL encryption.

Access to your personal data is restricted to employees who need it to perform specific functions (e.g., quote generation, customer support). Our servers storing this data are maintained in a secure environment.

If you believe we are not abiding by this Privacy Policy, please contact us at [email protected].

5. California Consumer Privacy Act (CCPA)

If you are a resident of California, you are granted specific rights under the California Consumer Privacy Act (CCPA). This section outlines your rights and how you may exercise them.

Information We Collect:

Identifiers: Name, email, phone number, address, IP address
Internet Activity: Browser/device data from visits to our Website

Categories of Information Sources:

Directly from users via forms and communications
Premier Partners and their systems
Publicly available sources, such as social media
Website usage data (e.g., cookies, analytics tools)

Purposes for Collecting Data:

To provide quotes and customer support
To deliver services or information requested
To improve our offerings through research and analytics
For website security and legal compliance

Data Sharing:

Your data may be shared with:

Premier Partners and their affiliates
Service providers and contractors
Legal and regulatory authorities when required
Auditors, legal advisors, and third-party consultants

6. Your CCPA Rights

You have the following rights under the CCPA:

Right to Notice: You have the right to be informed about what data we collect and how we use it.
Right to Know: You may request a list of personal data collected, disclosed, or shared over the last 12 months.
Right to Deletion: You may request that we delete your personal data, subject to exceptions.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
Right to Opt-Out: We do not sell your personal information, and therefore do not offer a mechanism for opting out of sale.

7. Submitting a CCPA Request

To exercise your CCPA rights, email us at [email protected] with the following information:

Full Name
Email Address
Phone Number
Date of Original Request Submission

We will respond within 20 business days, detailing any data shared and with whom. If you wish to appoint an authorized agent to submit the request on your behalf, they must provide written proof of authorization.

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected] or call 754-247-0066.